Refund policy
At Solvaren Wellness, we stand behind the quality of our products and want you to feel confident in your purchase.
If you are not satisfied with your order, you may request assistance within 30 days of delivery.
Returns and Eligibility
Due to the nature of ingestible health and wellness products, we are unable to accept returns of products that have been opened, used, or tampered with.
To be eligible for a return or replacement:
- The item must be unused and unopened
- The product must be in its original packaging
- The return request must be made within 30 days of delivery
If your item arrives damaged, defective, or incorrect, please contact us promptly so we can resolve the issue.
Non-Returnable Items
The following items are not eligible for return:
- Opened supplements
- Used products
- Items marked as final sale
- Gift cards
- Products damaged due to misuse or improper storage
Refunds
Once your return is received and inspected (if applicable), we will notify you of the status of your refund.
If approved:
- Refunds will be issued to the original payment method
- Processing time typically ranges from 5–10 business days, depending on your financial institution
Shipping charges are non-refundable unless the return is due to our error.
Order Changes and Cancellations
Orders are processed quickly to ensure timely delivery.
If you need to cancel or modify an order, please contact us as soon as possible.
We cannot guarantee changes once an order has been processed or shipped.
Contact Us
If you have questions about returns or refunds, please contact us:
Email: support@solvarenwellness.com
Business Name: Solvaren Wellness