Frequently Asked Questions

SHIPPING & ORDERS

How long does shipping take?

Orders are typically processed within 1–2 business days after payment is received.

Standard shipping within the United States usually arrives within:

3–7 business days

You will receive a shipping confirmation email with tracking information once your order has been shipped.

Shipping times may vary slightly during holidays or periods of high demand.

Do you offer free shipping?

We periodically offer free shipping promotions.

Any active shipping offers will be clearly displayed on our website during checkout.

Otherwise, shipping costs are calculated based on your location and selected shipping method.

Do you ship internationally?

At this time, Solvaren Wellness primarily ships within the United States.

We are working to expand shipping options in the future.

How can I track my order?

Once your order ships, you will receive a confirmation email containing your tracking number.

You can use that tracking number to monitor delivery progress directly with the shipping carrier.

If you do not receive tracking information within 2 business days, please contact us and we will assist you promptly.

RETURNS & REFUNDS

What is your return policy?

We offer a 30-day satisfaction guarantee.

If you are not satisfied with your purchase, you may request a return within:

30 days of delivery

To begin a return, please contact our support team with your order number at support@solvarenwellness.com

Do I need to return the product to receive a refund?

In most cases, yes.

Our team will provide return instructions once your request is reviewed.

Products must be returned in accordance with our return guidelines.

How long does it take to receive a refund?

Once your return is received and processed, refunds are typically issued within:

5–10 business days

Processing time may vary depending on your financial institution.

PRODUCT & SAFETY

Where are your products manufactured?

Our products are manufactured in facilities that follow Good Manufacturing Practices (GMP) and industry quality standards.

We partner with experienced manufacturers committed to product safety, consistency, and quality.

Are your supplements third-party tested?

We prioritize quality and safety throughout the manufacturing process.

Many of our products undergo testing to help ensure:

  • Ingredient accuracy
  • Purity
  • Quality standards

Testing practices may vary by product and manufacturing batch.

Are your products safe to take every day?

Our supplements are designed for regular use as part of a healthy lifestyle.

However, individual needs can vary.

We recommend consulting a healthcare professional before starting any supplement, especially if you:

  • Are pregnant or nursing
  • Have a medical condition
  • Take prescription medications

Are your products FDA approved?

Dietary supplements are regulated differently than medications.

The U.S. Food and Drug Administration (FDA) does not approve dietary supplements before they are sold.

However, manufacturers are required to follow safety and labeling regulations established by the FDA.

SUBSCRIPTIONS

Do you offer subscriptions?

Subscription options may be available for certain products.

Subscriptions allow you to receive products automatically at scheduled intervals.

Benefits may include:

  • Convenience
  • Consistent supply
  • Potential savings

Subscription details will be displayed on eligible product pages.

Can I cancel or change my subscription?

We process orders quickly to ensure timely delivery.

If you need to modify or cancel an order, please contact us as soon as possible.

We will make every reasonable effort to assist before the order ships.

Can I change or cancel my order after placing it?

We process orders quickly to ensure timely delivery.

If you need to modify or cancel an order, please contact us as soon as possible.

We will make every reasonable effort to assist before the order ships.

PAYMENT & SUPPORT

What payment methods do you accept?

We accept major payment methods, including:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Shop Pay
  • Apple Pay
  • Google Pay

Available payment options may vary by device and location.

How can I contact customer support?

You can reach our support team by email:

support@solvarenwellness.com

We strive to respond to all inquiries within:

1 business day

What are your customer support hours?

Our support team is available:

Monday – Friday

9:00 AM – 5:00 PM (Eastern Time)

Responses may take slightly longer during weekends or holidays.

Dietary supplements are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before beginning any supplement regimen.